Still trying to figure out how to take more advantage of the web and other related technologies to be more successful in your own private sector or public sector business? We've identified at least five key components that account for e-business success in our growing list of successful NWC customers who are now leading the pack:
1. Specific: They get specific about the needs of their existing and prospective customers and what it takes marketing-wise, content-wise, technology-wise, and project management-wise to uniquely address those needs.
2. Measurable: They aim for measurable results, and in the right order. They plan on counting real-world contacts, collecting opt-in e-mail addresses, and the amount of quality content they have ready to go for their full-color HTML e-newsletter campaign FIRST, before planning on counting hits and orders from their web site. They understand that success is all very measurable, inter-related and even more predictable if all their ducks are in a row...FIRST!
3. Achievable: They talk to the right folks about what is really achievable now technology-wise on the web smorgasboard - e.g. next-phase e-commerce for retail, wholesale and fund-raising, print-to-web publishing, web television for product/service promotion, online learning, HTML e-Marketing, Act! contact management, better point-of-sale and accounting system integration - as they make and implement their plans.
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